How we handle your information.

This website (elite2wayradios.com) is operated by Elite Hospitality Equipment and Supplies, LLC, doing business as Elite2Way. We rent professional POC LTE two-way radios to business customers across Florida and the United States. Our principal place of business is in Orlando, FL.

Questions about this policy or about the personal information we hold about you: privacy@elite2wayradios.com.

When you submit the demo request form, we collect:

• Your name
• Your company name
• Your phone number
• Your email address (optional)
• Your industry / vertical (optional)
• Approximate radio count you're considering (optional)
• Any free-text message you send us (optional)
• Your preferred contact method

We do notcollect credit card numbers, bank account numbers, Social Security numbers, passports, or driver's license numbers through this website. Our rental contracts are signed and paid through a separate system with its own terms.

We use what you give us to respond to your rental inquiry: return your call, send you a quote, schedule a meeting, and later, if you become a customer, to service your rental contract. We may also use your contact information to send you operational updates (shipping notifications, contract renewal reminders, replacement unit notices).

We do notsell, rent, or share your information with marketing third parties. We do not run broad email marketing campaigns. If you don't become a customer and never contact us again, we delete your lead record after twelve months.

Your form submissions are stored in a Supabase Postgres database hosted on AWS. Access is limited to authorized Elite2Way team members via authenticated internal tools. Email alerts are delivered through our business email provider (Hostinger) via SMTP; delivery logs are retained only as long as needed for diagnostics.

We do not integrate third-party analytics, session replay, or advertising pixels from Meta, Google, TikTok, PostHog, or any other network. Any future analytics provider we add will be disclosed here before it goes live.

We do not currently use third-party analytics or session replay tools. The only cookies the site sets are the technical ones our hosting platform (Vercel) and our database client (Supabase) use to maintain a connection and authenticate API calls — these don't track you across sites.

If we add an analytics provider in the future, we'll update this page before it goes live and call out what data it collects and how to opt out.

Regardless of where you live, if you have submitted information to us through this website, you can ask us to:

• Show you what information we hold about you
• Correct anything that is wrong
• Delete all information we hold about you
• Stop contacting you for anything other than servicing an active contract

Email privacy@elite2wayradios.com from the same email you originally submitted and we will action your request within 30 days.

California residents have specific rights under the CCPA/CPRA that are captured in full in the section above — we treat all users the same regardless of location.

If we make meaningful changes we'll update the “Last updated” date at the top and, where appropriate, email customers with active contracts. Continued use of the site after an update means you accept the new version.